Privacy Policy

Introduction

This Privacy Policy outlines how Jindal LB Diamonds ("we," "our," or "us") collects, uses, and safeguards your personal information when you interact with our website, services, or products. By accessing or using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

If you do not agree with this Privacy Policy, please refrain from using our services.

1. Information We Collect

We collect the following types of personal information based on your interaction with us:

• Information You Provide Directly:
  • Contact Details: Name, email address, phone number, and address.
  • Order Information: Billing details, shipping address, and payment information.
  • Account Information: Username, password, and security details.
  • Customer Support Information: Details you provide when contacting us for assistance.
• Information We Collect Automatically:
  • Usage Data: Your device type, browser details, IP address, and interaction data with our website.
  • Cookies: We use cookies to improve your experience, analyze usage patterns, and customize content.

2. How We Use Your Information

We use your personal information for the following purposes:

• To Fulfill Orders: Process payments, arrange shipping, and handle returns or exchanges.
• To Communicate with You: Provide updates on your orders, send service-related notifications, and respond to your inquiries.
• For Marketing: Send promotional materials and offers (with your consent).
• To Improve Services: Enhance user experience and address technical issues.
• For Security: Prevent fraudulent or malicious activities.

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

• Service Providers: To fulfill orders, process payments, and provide IT or customer support.
• Legal Authorities: If required by law or to protect our legal rights.
• Business Transfers: In the event of a merger or acquisition.

4. Your Rights

As per Indian data protection laws, you may have the following rights:

• Access Your Information: Request details of the personal data we hold about you.
• Correct Information: Request corrections to inaccurate or incomplete data.
• Withdraw Consent: Revoke consent for marketing communications.
• Delete Information: Request deletion of your personal data, subject to applicable legal requirements.

To exercise these rights, contact us using the details provided below.

5. Cookies

We use cookies to enhance your browsing experience. You may disable cookies through your browser settings, but doing so may affect the functionality of our website.

6. Data Security

We employ industry-standard measures to protect your data. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Retention of Personal Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and the "Effective Date" will be updated accordingly.

9. Contact Us

For questions or concerns about this Privacy Policy or to exercise your rights, please contact us at:

Jindal LB Diamonds