Returns, Buy-Back & Exchange Policy

30-Day Free Trial & 101% Money-Back Guarantee

At Jindal LB Diamonds, we are committed to ensuring your complete satisfaction with our products. Our 30-Day Free Trial with a 101% Money-Back Guarantee reflects our confidence in the quality of our craftsmanship and the trust our customers place in us.

Enjoy risk-free shopping with our 101% refund policy:

• Free Returns Within 30 Days:
  • You can return your purchase for a full refund within 30 days from the delivery date.
  • Refunds will be credited to your original mode of payment within 2 working days of the return.
• 101% Money-Back Offer:
  • If you are not entirely satisfied with your purchase, we offer a 101% refund (100% + an additional 1%) for returns initiated within the 30-day period.
  • Example: For a product purchased at ₹51,000, your refund will be ₹51,500 (additional 1% bonus capped at ₹500).

Conditions for the 101% Money-Back Offer:

• Applicable only on the first order and limited to one return per customer.
• Items must be returned with the original box and certificate.

Lifetime Warranty

All Jindal LB Diamonds products are crafted to the highest standards and are guaranteed to retain their original brilliance and color over time.

We offer a lifetime warranty on our products against defects in materials and workmanship. If repair or replacement is required, we will do so free of charge.

Warranty Conditions:

• This warranty does not cover damage due to accidents, misuse, or loss.
• Proof of purchase is required for all warranty claims.

For warranty assistance, contact us.

Lifetime Buy-Back and Exchange Program

We offer a Lifetime Buy-Back and Exchange Program for all Jindal LB Diamonds products, allowing you to sell, exchange, or upgrade your jewelry at exceptional market value.

Buy-Back & Exchange Value:

• Metal:
  • 100% of the metal weight at prevailing market value.
• Lab-Grown Diamonds:
  • Buyback: Flat 80% of the purchase price or prevailing market value, whichever is higher.
  • Exchange: Flat 80% of the purchase price or prevailing market value, whichever is higher.
• Moissanites/Carborundum Stones:
  • Buyback: 50% of the purchase price or prevailing market value, whichever is higher.
  • Exchange: 60% of the purchase price or prevailing market value, whichever is higher.

Important Notes:

• Any discounts applied during the original purchase will be deducted from the buy-back or exchange value.